| |
German company take email based customer support service from Brethren Infotech.
11.07.06
Natasha Ray
|
| |
Brethren Infotech starts giving email based customer support services to a major distributor of music in Germany. The company will handle all customer queries, technical queries, product queries, order handling as well as take part in email notifications, newsletter distribution, sales campaigns, email surveys and other email based campaigns.
"Managing huge customer queries and sending them timely reply was getting tougher every day. We are happy that Brethren will work for us on our email front." said Markus Weber, Director of the German company.
With the induction of German company, Brethren have now have extended it's services to Germany as well. Also, the service have now entered into a new domain, music. |
| |
|
Natasha Ray
natasha@brethreninfotech.com
|
| |
------------------------------------------------------------------------------------
Point Marketing Inc. to take support services for EDA from Brethren Infotech. 01.04.06
Natasha Ray
|
| |
Point Marketing Inc. The US based company providing services to EDA and software giants will take support services for Electronic Design Automation softwares from Brethren Infotech. Point Marketing is already a major customer of Brethren infotech, taking customer support on a 24/7 basis since 2003. Hence, EDA support is a new addition to already existing support service to the company.
The EDA support team will help Point Marketing in technical matters related to EDA as well as business development in semiconductor and EDA market.
|
| |
Julia Cunningham
Point Marketing
San Francisco, CA
1 415-931-0865 |
Natasha Ray
natasha@brethreninfotech.com
Brethren Infotech Solutions
+91-033-2358-0077 |
| |
---------------------------------------------------------------------------------------------------
Brethren Infotech starts customer support as well as technical support to it's EDA and software clients.
02.03.06
Natasha Ray
|
| |
Brethren Infotech starts providing technical support services to it's EDA and software clients. A new team consisting of experienced EDA developers and software programmers and bright fresh graduates have been developed for this purpose. The EDA team is headed by Samik Basu and the software team by the CEO himself.
Speaking on the occasion Brethren CEO Miraj M Sheikh said "I always liked the idea of solving critical problems in software. Providing technical support on real time provides me that challenge and satisfaction."
Brethren have already managed a few customers, among which a major software company based in India and an EDA tools developing company also based in India have taken it's 24/7 service. There are others who have taken it's case to case service. |
| |
| |
-----------------------------------------------------------------------------------------------------
Brethren Infotech to provide voice based call center support to Campaign Consultants Ltd, UK.
01.19.06
Natasha Ray
|
| |
Brethren Infotech Solutions is to provide voice based outbound call center service to Campaign Consultants Ltd, an UK based marketing company starting last week of January '06. Brethren CEO Miraj M. Sheikh and Campaign Consultants Manager, Martin Gibbons signed up the final agreement on 01.13.06. Speaking on the occasion Mr. Sheikh said "We always wanted to extend our services to UK. I'm happy that Campaign Consultants has provided us that opportunity."
Mr. Gibbons too was expressed his pleasure by saying "Glad to be working together and look forward to hearing form you shortly on the sales front."
Brethren will boost up the B to B sales process of telecom campaigns of Campaign Consultants Ltd, which include campaigns for T-Mobile, 3G and Vodafone. |
| |
Martin Gibbons
Campaign Consultants Ltd
Yarm Road – Stockton on Tees – TS18 3NJ -
UK
DDI: +44 1642 580388|
Mobile: +44 0790 388 6222
www.campaign-consultants.com |
Natasha Ray
natasha@brethreninfotech.com
Brethren Infotech Solutions
www.brethreninfotech.com
+91-033-26632753 |
| |
-----------------------------------------------------------------------------------------------------
Brethren Infotech Solutions to provide voice based call center support to SMS marketing, Canada. 07.04.05
Natasha Ray
|
| |
Brethren Infotech Solutions is to provide voice based call center support to SMS marketing, Canada from the next month. A MOU have been signed in this regard by Brethren CEO- Miraj M. Sheikh and Qaiser Syed of SMS Marketing.
"I'm confident that Brethren will help us enhance our service standard further and act as our premium sales force and technical experts team" said Mr. Syed.
SMS marketing is an well known marketing company in Canada serving all major telecom service providers including Rogers and Bell. |
| |
Andy
SMS Marketing, Canada
www.sms-marketing.ca
1 519 546 2193
|
Natasha Ray
natasha@brethreninfotech.com
Brethren Infotech Solutions
+91-033-2358-0077 |
|
-----------------------------------------------------------------------------------------------------
Brethren Infotech Solutions to supply voice based customer support to it's customers.
04.01.05
Natasha Ray |
|
|
|
Brethren Infotech Solutions is to provide voice based customer support to it's customers from next month. To enable it to support voice based customers, Brethren Infotech has already developed its "Call Center", with premium leased raw internet bandwidth from BSNL. It has also used technology from CISCO to support it's networking technologies and its own CRM system. It's very first customers are going to be a leading insurance company in USA and a renowned traveling company in USA.
"We are now more equipped to give the best support to our customers so that they gain a competitive advantage" said Miraj M. Sheikh, CEO of Brethren Infotech.
The company plans to increase the present capacity to thrice in the next 6 months and want to include technical support for software, networking and electronics in next few months. It has also plans to extend it's services to e-learning. |
|
Natasha Ray
natasha@brethreninfotech.com
Brethren Infotech Solutions
+91-033-2358-0077
|
| |
-----------------------------------------------------------------------------------------------------
Brethren Infotech Solutions extends its helping hands to aid Tsunami Victims
01.13.05
Natasha Ray
natasha@brethreninfotech.com |
|
|
| |
The tsunamis that swept across the Indian Ocean recently killed more than 200,000 people and left millions more injured and homeless. In response to this crisis, Brethren Infotech has created the Tsunami Fund to direct resources to the vital task of mid- and long-term relief and reconstruction in India, Indonesia, Srilanka and Thiland. To carry out its operations of helping out the victims, it has joined hands with an NGO Swopnokeet, a volutary organization involved in rehabilitation of the victims.
The organization will work at the Tsunami sites and will help in upbringing of the lost properties as well as taking care of few orphans resulted due to the tsunami. Brethren Infotech will provide financial, logistics and technical support in carrying out the novel task.
|
| |
Natasha Ray
Marketing Executive
Brethren Infotech Solutions
Ph:+91-033-26632753
natasha@brethreninfotech.com www.brethreninfotech.com |
Dr. A. K. Dey
Vice President
Swopnokeet
Ph:+91-033-25664884
secy@swopnokeet.org www.swopnokeet.org |
| |
|
| |
-----------------------------------------------------------------------------------------------------
Brethren Infotech Solutions to provide email based customer support to Point Marketing Inc. 11.09.03
Natasha Ray
natasha@brethreninfotech.com
|
Brethren Infotech Solutions is to provide online customer support to Point Marketng Inc. who produces online demos on behalf of more than 100 companies including World leaders in EDA industries- Cadence, Mentor, Celoxica, Magma, Sequence Design, Atrenta and many others. Their proprietary Demos on Demand™ is a video-based source for in-depth product and technology information.
Brethren Infotech solutions will handle queries related to Demos on Demand demos which can can extend from simple qualifying of would be viewers of different demos of different clients according to the individual clients qualifying parameters to technical queries about getting viewing problems of the demos. Brethren team will also provide them with data support and help them with necessary database of huge number of contacts and research for more contacts. Brethren CEO Miraj M. Sheikh and Point Marketing CEO will sign a memorandum of understanding on 17th of September. |
Julia Cunningham
Point Marketing
San Francisco, CA
1 415-931-0865 |
Natasha Ray
natasha@brethreninfotech.com
Brethren Infotech Solutions
+91-033-2358-0077 |
| ----------------------------------------------------------------------------------------------------- |
|
|
|
